Frequently Asked Questions

BrainXcape offers a thrilling escape experience with a creepy ambiance, but it’s not about scares. It’s designed to evoke intense emotions and excitement, similar to interactive experiences in NYC’s top entertainment venues.

Absolutely! At BrainXcape, the more, the scarier (and merrier)! Email us if your group exceeds ten people, and we’ll tailor the experience to accommodate your crowd.

No chance! At BrainXcape, your experience is private. You’ll only share your adventure with the people you handpick, making the experience safe and intensely personal.

Just bring your courage and a keen sense of curiosity! Your wits, communication, and problem-solving skills will be your most valuable assets in our escape rooms.

BrainXcape is designed for everyone ready to dive into a thrilling interactive experience in NYC. Our rooms are perfect for friends, family, co-workers, and anyone looking to engage in large group activities that challenge the mind and encourage team building.

Absolutely! If our game masters successfully guide you through your journey, feel free to show your appreciation with a tip.

Not in the slightest! Our escape room challenges are designed to be mentally stimulating rather than physically demanding. They are ideal for group events, requiring teamwork and intellectual engagement rather than physical exertion.

That largely depends on your level of claustrophobia. BrainXcape’s escape rooms are spacious enough for comfort yet maintain an exhilarating atmosphere. If you can handle an hour in a typical New York hotel room with a locked door, our rooms should be just right for you.

Of Course! BrainXcape is a family-friendly escape room perfect for large groups and private rooms.
We recommend a minimum age of 12 to enjoy our unique themes and detailed set designs together as a family!

Absolutely! Whether it’s a birthday, team-building event, or a thrilling bachelor/bachelorette party, BrainXcape adds a touch of suspense and excitement to any occasion. Contact us to customize your unforgettable event experience.

When choosing your clothes, keep comfort and mobility in mind. We recommend layers too. There is no need for any special attire, but just sport what you’d like for a night of mystery-solving and spine-chilling fun. Remember, your wits are the most crucial part of your outfit!

We recommend arriving 15 minutes before your booking. Arriving at least 15 mins early gives you enough time to prepare mentally for the suspenseful journey ahead without any rushed, last-minute scares!

Not at all! Our rooms cater to both escape room veterans and first-timers alike. Each room is a unique experience where your problem-solving skills and teamwork will guide your escape.

If you arrive more than 20 minutes late you will be marked as a no show. No shows and/or late bookings are not eligible for refunds.

No refunds or rescheduling of the show times will be offered for late arrivals or no-shows.

Looking to make your next gathering truly unforgettable? Come hang out with us for an escape room event like no other!
Perfect for team building, birthday parties, or just a fun social outing, our immersive rooms and top-rated set designs create an experience that’s a cut above the rest in NYC.
Whether you’ve got a big crew or want a more intimate setting in one of our private rooms, we’ve got you covered.
So why wait? Gather your friends or colleagues and dive into a thrilling adventure at BrainXcape.

BrainXcape is designed for everyone ready to dive into a thrilling interactive experience in NYC. Our rooms are perfect for friends, family, co-workers, and anyone looking to engage in large group activities that challenge the mind and encourage team building.

Yes, our mysterious building is wheelchair accessible. While game accessibility may vary, we assure you that the game’s thrill won’t be any less fun for wheelchair users.